With shrinking educational budgets, less personal time, and more and more training opportunities available to attendees, conference managers need to have a sophisticated, quantifiable approach to marketing their meetings.
Outline Marketing Strategy:
Review last year’s strategy and determine what worked and what did not
Outline marketing goals and objectives
Determine audience including attendees and sponsors
Outline types of promotions to be used:
- E-mail broadcasts
- Radio and/or television ads
- Articles
- Promotion at other events
- Newsletters
- Direct mail pieces
- Website
- Social Media
- Conference Blogs
- Inserts into renewal letters or other mailings
- Press releases
- Number of promotions
- Cost of promotions
- Create a marketing budget
- Create a marketing timeline or schedule
Implement Marketing Strategy:
Graphics & Printing
Research and select graphic designer
Solicit bids from printers
Select printer and share marketing print schedule
Create logo based on theme
Determine how logo/theme will be woven throughout materials:
- Event promotions
- Website/Blog/Social Media
- Invitations
- Final agenda/proceedings
- Badge inserts
- Tickets
- Giveaways
- Onsite registration materials
- Signage
Mailing List & Fulfillment
- Research outside mailing list options for purchase or trade
- Request list from major sponsors to use
- Update mailing list
- Merge/purge mailing list to eliminate duplicates
- Create codes for testing various lists
- Obtain mail lists/labels
- Research current Post Office regulations
- Determine whether you will stamp or meter mailings
- Hire fulfillment house for preparing and sending mailings
Brochures & Mail Pieces
Sponsor mail piece:
- Create sponsorship marketing piece
- Proof and print sponsor materials
- Mail sponsor materials
Initial Attendee Mailing (email blast):
Include Critical Information:
- Name of conference
- Date of conference
- Location of conference
- Registration link
- Check website for more details
- Announce keynote (if available)
- Spotlight new features
Proof and print initial mailing (email)
Send initial mailing (email)
Attendee mailer/brochure:
Include Critical Information:
- Repeat info from initial mailing (email)
- Pricing structure
- Registration information and link
Tentative Agenda:
- Tracks and sessions
- Benefits of attending
- Presenters (if available)
- Meals
- Optional tours and add-on activities
- Logistics:
Lodging information
- Name
- Address
- Phone
- Email address
- Deadlines
Airline reservations
- Airline name
- Phone number
- Email address
- Discount codes
- How to book
Car rental information
- Company
- Phone number
- Email address
- Discount codes
- How to book
Other ground transportation
- Proof brochure
- Print or digitize brochure
- Mail, email brochure and/or provide on website
Website and Conference Blog:
- Create website with general information
- Create online registration form or link to Internet-based registration system
- Update website with tentative agenda and logistical information
- Ensure most current information is continually added to website
- Include any twitter, Instagram or Facebook live updates and posts
Social Media:
- Create an account for your event or organization
- Create a hashtag for your event
- Set up your profile page with pertinent information as well as links to register
- Update with photos, announcements, promos
- Post 1-2 times per day minimum
Public Relations:
- Create press releases
- Create advertisements
- Target both local and national media in trade magazines, newsletters, newspapers, magazines, radio and television
- Send press releases
- Proof ads prior to print
- Place ads
- Identify what media will be invited to attend the conference
- Create media kit
- Register media attendees and pre-print badges
- Identify press room and specific needs such as internet or AV
- Staff press room
- Set up press conference
- Send thank you notes to press
Other:
- Identify need for additional marketing push or promotion
- Send list of pre-registered attendees to sponsors
- Send conference reminders and last chance emails
- Prepare conference proceedings for giveaway or sale at conference
- Create signage and banners for conference
- Obtain or create sponsor signage
- Ship programs, handouts and signage
Controlling Your Marketing Costs:
- Obtain written bids from at least three vendors
- Hold vendors to bids
- Work in advance to avoid rush charges
- Use standard paper sizes and stock
- Use standard PMS ink colors
- Avoid unnecessary effects that may increase the cost of printing (e.g. embossing, die cuts, perforations)
- Minimize changes
- Use bulk mail postage
- Thorough proofing of mailers by several individuals
- Consider trades for ads or printing
- Get sponsors to promote conference
- Use press releases whenever possible
- Use “clean” mailing lists
- Use social media outlets